Returns & Exchanges
At Kravitz, we are committed to your satisfaction and offer a straightforward return process for items in their original packaging within 14 days of purchase. Whether you bought office supplies, electronics, or stationery, we ensure a smooth exchange or refund experience.
Return Process
- 1.Verify Eligibility
Ensure the item is unused, in its original packaging, and accompanied by the original receipt or proof of purchase.
- 2.Contact Support
Reach out to our customer service team via email or phone to initiate a return request and receive a return authorization number.
- 3.Choose Return Method
You can return the product to any Kravitz physical branch nationwide or ship it back to our main distribution center via a tracked courier service.
- 4.Processing and Refund
Once our team inspects the returned goods, your refund will be processed to the original payment method within 7-10 business days.